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Soft Services

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Soft Services

We provide soft FM services to customers in the public and private sectors throughout UK & Europe.

We tailor our soft facilities management services so that a safe, clean working environment is assured. This maximises the availability of spaces while protecting our customers' assets - the building fabric and finishes.

Cleaning typically forms the core part of a soft FM contract and is performed and managed by our own directly employed operatives. Cleaning, or any other soft facilities management service, is undertaken to make sure each building runs smoothly every day. Our cleaners are an important part of our wider FM teams – as well as logging cleanliness and hygiene issues, they may also report other things, such as issues for our building fabric maintenance engineers to address. 

Soft FM services

We take a flexible approach to the delivery of Soft FM. We can offer our customers single services or a bespoke contract comprising any of the services below: 


  • Cleaning services 

  • Caretaking services 

  • Furniture, fittings and equipment 

  • Catering services and school meals

  • Vending services 

  • Portering services 

  • Window cleaning 

  • Waste management 

  • Pest control 

  • Security services

  • Mail room / reprographics and reception desk

  • Community hire - room booking, event management or total leisure management

  • Space / move management

  • Soft services that are flexible to changing requirements

Throughout the lifetime of our contracts, we engage regularly with our stakeholders – both the users of a facility and our customer. This partnership approach drives a flexible and dynamic service. Cleaning, or any soft FM service, can be responsive to the changing needs of buildings and the people in them. 

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